The Aspen Clinic is wheelchair accessible on the ground floor and has an accessible toilet. If you can’t use stairs, let us know and we will make sure your appointments are on the ground floor.
We have an induction loop for hearing aid users, and we can provide information in alternative formats. Assistance dogs are always welcome.
The Aspen Clinic has been designed with and for neurodivergent people and provides a calm and peaceful environment. We are in a small business park set quite a way back from main roads and the tram lines, and you can’t usually hear much outside noise. We can dim the lights during your assessment, provide sensory or fidget toys. We have a sensory cave upstairs for children, a fish tank, TV and more. If there’s anything you need us to do to avoid sensory overload and make you more comfortable—like switching off the TV or dimming the lights—let us know.
Other adaptations can usually be accommodated on request. For example, using an interpreter. Please advise us of any specific needs as far in advance as possible.
